Trade up for NEMO
How it Works
The jacket you don't wear, the climbing shoes that never quite fit, or that extra pack taking up closet space — trade it in and we'll give you exactly what we intend to sell it for in store credit, good toward any NEMO purchase.
Don't see the NEMO product you want?
If there's a specific NEMO product you want that isn't listed on our website or is out of stuck, email us at hello@pandorefitters.com — we're happy to special order it for you and apply your trade-in credit toward it. We'll confirm expected delivery timing before you commit.
What We Can Take
Mail-in
- ✓Climb, camp, snow, and cycle-related equipment & apparel
- ✓Good, functioning condition from name brands
- ✓Approximately 10 years old or newer
- ✗No oversize items (skis, bikes, climbing crash pads)
In person
- ✓Same standards as mail-in
- ✓Skis, bikes, and bulky items welcome
* For more specific guidelines on what we can and can't accept for trade in (for example, no used climbing ropes), review the Pando Selling Guide.
Get Started
Near Provo, UT
Drop it off
Swing by anytime during store hours. Skis, bikes, and larger items are welcome in person — no need to box anything up.
| Mon–Fri | Noon – 7pm |
| Saturday | 10am – 6pm |
| Sunday | Closed |
Anywhere in the U.S.
Mail it in
Request a free prepaid shipping label below. Fill a box, tape it up, drop it off at any carrier location. We'll do the rest.
Program Details and FAQ
How does this work in store?
Bring in your items and take your time shopping, while we review and put together your trade in offer. Once you have your offer, we'll ring up your NEMO purchase and subtract the offer amount. Please note, occasionally we may request that items are left overnight for assessment.
How does this work online?
Purchase First - Purchase the NEMO product(s) of your choosing, then use the shipping box to send back your trade in gear. Your trade in value will come in the form of a refund back to your credit card on your NEMO purchase.
Trade In First - Mail in your gear. We'll send you a coupon code good towards purchase of any NEMO items, equal to the value of what you mailed in.
What if I don't trade in enough to cover my NEMO purchase?
That's fine! You'll receive your credit in the form of a discount on your purchase. Even trading in just one shirt towards your purchase works.
What if I trade in more than enough to cover my NEMO purchase?
If you send in more than is needed to cover the cost of your NEMO purchase, no problem! Additional items will be eligible for our standard store credit or cash-out options. The item that pushes your total trade-in value above the cost of your NEMO purchase will be honored at 100% trade-in value, up to 25% above the cost of your NEMO purchase.
What if I don't like my trade in offer, or change my mind?
No worries. We'd be happy to send anything back if you haven't accepted your trade in offer yet, just pay shipping. You're also welcome to email hello@pandorefitters.com with details about your items BEFORE you mail them if you'd like to get a better idea of how much you might earn.
Please note, once you accept a trade in offer, this is considered final, and we are unable to return items.
When does this expire?
Trade in items must be dropped off in store by August 31, or postmarked by August 31 to be eligible for this promotion.
